Consumer law is a branch of law created to solve the problems experienced by consumers in the goods and services they purchase and to protect consumer rights. As Mit-ra Partners Law Firm, we provide legal consultancy and litigation services against unfair practices, defective goods and services cases, and violations of warranty rights that consumers encounter during commercial transactions.

Defective Goods and Services: If the goods or services purchased by the consumer do not comply with the contract, are incomplete or defective, the problem of defective goods and services arises. In such cases, the consumer has the right to request the return of the goods, to request their replacement, to request a discount on the price or to request repair. In disputes arising from defective goods and services, we protect the rights of consumers and conduct litigation processes.

Warranty Rights: Consumers have a certain period of warranty rights for the products they purchase. Within the scope of the warranty provided by the manufacturer or seller, if the goods malfunction within the warranty period, they may need to be repaired, replaced or a refund made. In the event of a violation of warranty rights, we ensure that the necessary legal steps are taken within the framework of consumer law.

Consumer Disputes: Consumer law protects the rights of consumers against unfair practices encountered in commercial activities. Problems experienced by consumers include breaches of contract, unfair pricing, failure to exercise the right of withdrawal and misinformation. We provide legal support to our clients to resolve such consumer disputes and manage consumer arbitration board processes.

Consumer Arbitration Board Applications: When consumer disputes are below a certain monetary limit, you can seek a solution by applying directly to the consumer arbitration board. The consumer arbitration board is an official body authorized to resolve disputes between the consumer and the seller. As Mit-ra Partners, we follow the consumer arbitration board application processes and defend the rights of our clients.

Unfair Commercial Practices: Situations such as deceiving, misleading or misleading the consumer with misleading advertisements are included in the scope of unfair commercial practices. We provide consultancy services to protect the legal rights of consumers when they are exposed to such practices.

Internet and Distance Sales: Online shopping and distance sales are subject to some special regulations in terms of protecting consumer rights. We provide legal support for the solution of problems encountered in processes such as the consumer's right of withdrawal, product delivery time and return procedures.

As Mit-ra Partners Law Firm, we are with you in all legal processes for the protection of consumer rights. We offer effective and fast solutions so that consumers are not victimized and can defend their rights in the best way possible.